View Agenda - Government Contact Centre Summit 2017

The 17th Annual Government Contact Centre Summit will explore how to develop staff engagement, transform culture, deliver cost-effective digital transformation and drive customer experience.

Why you must attend:

  • More than 38 expert speakers across government bodies including Australia Post, Service NSW, Department of Transport, and more
  • Over 30 hrs of networking with Heads and Directors of Contact Centre, Service Delivery, Customer Experience, Customer Care/Support
  • Meet, benchmark and share strategies with more than 150 contact centre leaders
  • Gain private sector insights from featured speaker from NIB
  • Participate in our Awards Show, speed networking, champagne roundtables, cocktail dinner, panels and more

GOV CC Final Agenda Landing

Welcome to Australia's Largest Community for Government Contact Centres

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