DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES
21ST – 23RD OCTOBER 2024 - MELBOURNE, AUSTRALIA
Jane Elley
Customer Segment Leader Department of Inland Revenue (New Zealand)
Conference Day One: Tuesday, 24th October 2023
4:10 PM Government Use Case | Inland Revenue New Zealand
In this session, a government agency will discuss a recent automation project that has transformed their digital service offerings and discuss the challenges and opportunities associated with deploying new tech whilst bring 3 million customers back into the system.
Check out the incredible speaker line-up to see who will be joining Jane.
Download The Latest Agenda
