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August 30-31, 2017 ǀ Swissotel, Sydney, Australia

Why sponsor Government Contact Centre Summit (Gov CC) 2016?

Increase business

Increase business

Network with over 150 leading government customer service professionals – all under the one roof

Expose your brand

Expose your brand

Get in front of key government decision makers and influencers and position yourself as a leader

Generate ROI

Generate ROI

Engage your target audience through tracks, panels & workshops of your choice and increase your business potential

Be part of the crowd

Be part of the crowd

Be amongst companies looking to invest now and outshine your competitors

Gov CC Statistics:

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82%

Percentage of customer service managers actively looking to improve their business processes

41%

Percentage of Gov Contact Centres have an allocated budget of $1-5 million and are looking for new investment opportunities

The 2016 summit will have a strong focus on the biggest challenges public sector Contact Centres are facing right now, such as:

  • Creating the Contact Centre and super agents of the future by tackling all internal challenges related to training, motivating, recruiting staff and multi-skilling staff
  • Embracing digitalisation to keep up with growing customer expectations
  • Aligning the Contact Centre with the overall business
  • Effective Omni-channel service through the Contact Centre

7/10 Contact Centre customer service managers are looking to invest in:

  • Customer Service
  • Knowledge management software
  • Multi- channel integration
  • Contact Centre infrastructure
  • Recruitment and training of staff
  • Customer relationship management systems

Contact Us

Email us at Sponsorbranding@iqpc.com.au or call us on (02) 9229 1050

Inquire about Sponsorship

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