In this presentation from the Contact Centre Week for Government Summit 2018 Angela Hume, Customer Experience Manager at Bayside Council explores:
In this presentation from the Contact
Centre Week for Government Summit 2018 David Coombe, Senior Manager Customer Experience at SA Water explores:
In this presentation from the Contact
Centre Week for Government Summit 2018 Jane Elley, Group Lead at the Department
of Inland Revenue (New Zealand)explores:
In this presentation from the Contact
Centre Week for Government Summit 2018 Roy Hazelwood, Manager, Customer
Contact Centre & Reception at Anglicare Sydney explores:
In lead up to our 20th edition of Gov CC, we've released a selection of past presentations from our 2019 event.
You'll get to explore 100+ pages on how to drive customer-focused contact centre transformation from Anglicare, NSW Department of Education and Northern Beaches Council.
Download your copy to learn more.