DELIVERING A SEAMLESS CUSTOMER EXPERIENCE THROUGH UNITING
THE CUSTOMER CONTACT CENTRE AND DIGITAL CITIZEN SERVICES

21ST – 23RD OCTOBER 2024 - MELBOURNE, AUSTRALIA

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View the Agenda - Customer Contact Week For Government - GOVCC 2023

View the Agenda - Customer Contact Week For Government - GOVCC 2023

Experience the leading Government Contact Centre Summit - GovCC 2023, taking place at Randwick Racecourse Sydney this 24-25 October 2023.

  • Explore the forefront of government customer contact strategies across ANZ.
  • Unlock transformative insights through interactive sessions, use case presentations, and panel discussions.
  • Network with industry leaders and don't miss the lively GovCC Connect Party.

Check out the event guide for Customer Contact Week For Government - GOVCC 2023 and stay ahead in the world of government-customer excellence.

    PwC report: Bringing all citizens on the digital journey

    Australians value engagement and responsiveness from the government now more than ever before, so it’s important that governments are adapting to citizen expectations.

    But what are Australians expecting? PwC Australia's Citizen Survey 2022 reveals the current attitudes and experiences of government services.

    Explore the full report to discover how government services can adapt to ever-changing citizen needs.


    21st Annual Government Contact Centre Summit GovCC: Sponsorship Prospectus

    21st Annual Government Contact Centre Summit GovCC: Sponsorship Prospectus

    Discover the benefits of partnering with GovCC to showcase your solutions, enhance your brand, and expand your network. Don't miss out on this invaluable resource to elevate your presence in the government contact centre space. Download the prospectus now!