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Queensland Urban Utilities: Improving Customer Interactions through New Customer Contact Channels

Queensland Urban Utilities: Improving Customer Interactions through New Customer Contact Channels

Ahead of Contact Centre Week for Government 2019 we chat to Sue Coe, Call Centre Manager at QUU to explore how QUU is improving customer and employee interactions through new self-service contact channels. 

Queensland Urban Utilities - Improving Customer Interactions through New Customer Contact Channels

Queensland Urban Utilities - Improving Customer Interactions through New Customer Contact Channels

Ahead of Contact Centre Week for Government 2019 we chat to Sue Coe, Call Centre Manager at QUU to explore how QUU is improving customer and employee interactions through new self-service contact channels.