2017 Agenda

The 17th Annual Government Contact Centre Summit is Australia's Largest Government Community for Benchmarking Your Contact Centre, bringing together 38+ government contact centre expert speakers to explore leading strategies for:

    • Developing staff engagement and transforming your customer service culture
    • Delivering cost-effective digital transformation within the contact centre environment
    • Transforming the customer experience to achieve higher satisfaction rates


    Download the agenda for more information now!

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